Frequently Asked Questions

What is telehealth?

Telehealth is the use of digital devices and technologies for psychological and neuropsychological services remotely. These are technologies that you use from your home or a safe, private, and quiet space.

Payments and Insurance

20-minute video consultations: Free

Session rates are comparable with Doctorate level specialist psychologists in the Los Angeles area. Our rates vary depending on the service you are seeking. Please to learn more about our rates for the specific services you are seeking.

Insurance: Currently out-of-network.

Payment is made by the client at the time of session, and if you choose, insurance will reimburse a percentage of the session cost. Reimbursement can be done with a “superbill” that lists the client’s diagnosis and other necessary information for insurance. Insurance providers require a diagnosis for payment and keep records of treatment, which may not be beneficial to some of our clients based on their profession or other factors. 

Insurance plan coverage varies widely, so please check with your provider for specific coverage and rates of reimbursement.

Helpful questions to ask your insurance company:
• Do I have mental health coverage?
• What percentage of my bill will be covered for services obtained by an out-of-network provider?
• How many sessions will be covered per calendar year?
• What is my deductible and has it been met?

Sliding scale is available to full time undergraduate and graduate students.

Associations

Hispanic Neuropsychological Society
International Neuropsychological Society
National Latino Psychological Association
California Psychological Association
American Psychological Association
Rehabilitation Psychology
Psychopharmacology and Substance Use
Cultural Diversity and Ethnic Minority Psychology

Contact Us

Los Angeles , CA 90045
USA